WHAT WE DO

Thoughtfully curated solutions

We believe the foundation of a hotel’s success is rooted in it’s people. When we are able to equip staff with the right tools and processes, we are able to ensure an exceptional guest experience.

Consulting


You and your team are professionals. You are the ones that keep things flowing smoothly for your customers and stakeholders. However, there are times when you may feel as though you could benefit from the insight of a third party; namely, a business consultant.

As a consultant, DCC can give you an unbiased perspective regarding the operations of your business and help you tighten up your processes, measure KPIs, and give you an overall plan to move your business forward.

Leadership Development


Ever wish you had your own personal business guide to map out all of your great ideas and keep you accountable to your goals?

With this package, we’ll talk through what’s important to you and prioritize them to move you towards your desired results. This could be a business-intensive strategy day or we can be an extension of your business and team. The length of the engagement will be based on your specific needs and goals.

Training


Staying on top of current trends and learning new perspectives can spark powerful ideas that re-energize us to try something new. Hearing one soundbite can cause us to make small shifts in our implementation which can lead to big returns. The way we do business matters.

Popular topics include; Generating Leads in the new generation, Perfecting your pitch, Maximizing partnerships, Excavating your unique business etiquette, Storytelling is more than words, and more. (Customization available)

Our Approach

Step 1:


We have an initial intake call (30-min) so we can discuss your 30,000-foot view of your business goals. This is where we determine your main focus areas and determine if I’m the next best partner for you. Once we do, we determine which package option would be best and we move onto the next step!


Step 2:


We roll up our sleeves and brainstorm all of your amazing ideas and goals. Then the fun comes in when we strategize ways we can achieve your goals with innovation and add a flare that looks and feels like your brand.

Step 3:


Ready, set, action! We take everything we discussed and set your business GPS for your new journey ahead. We provide you with a roadmap for you to use as your very own strategic guide for your next phase.